The Wiko Riff3 phone is a low-cost model that, without having been designed specifically for the elderly, has some interesting features for this group. This model has a numeric keypad, dual SIM and interesting functions such as flashlight, FM radio or audio playback. The terminal stands out mainly for its low cost and its long battery life.
Forms of adquisition
The phone can be purchased at numerous establishments, both specialized and general, and can also be purchased through various online stores. The following link shows a comparator with links to different online stores and their sale price:
https://www.idealo.es/precios/6114891/wiko-riff-3.html
The final sale price ranges from € 17 to € 30 depending on the distributor.
Warranty and support
Through the following link you can contact the support service:
https://support.wikomobile.es/hc/es/requests/new
There is also a contact phone: 947 593 979
The warranty for the product is 2 years, the following link details the conditions:
https://es.wikomobile.com/warranty-0-garantia
In the following link you can find a copy of the very brief instruction manual that is also in the box:
https://data.wikomobile.com/documents/fichiers/7e6e79dd2aefdf851142afb5cf39b778.pdf
September 2019
The Wiko Riff 3 phone, is a terminal that due to its low cost and some of its features has been positioned as a terminal for common use among older people. This does not mean that it has been designed primarily for this group, so it has some shortcomings in some aspects. In any case, its price / quality / performance ratio makes it a very interesting option.
The first thing that we have found when trying to place the SIM card, is that, by its design it is quite complicated to open the back cover to place the SIM and the battery.
The phone is dual SIM, that is, there are slots to place 2 different SIM cards in case we want to use different operators or use an additional SIM for when we travel to other places.
Buttons and physical appearance
The terminal has a numeric keypad with not too large keys, with good contrast and very low separation between the different buttons.
There is no side volume button or keys dedicated to memorizing frequent numbers.
The phone has a robust construction and a fairly practical size including a medium-sized (2.4 inch) color screen.
Menu and texts
Although the menus have small texts and the font size is not configurable, we liked the menu format in the form of this phone's list. The fact of presenting the menus in the form of a list means that at first glance you can have on the screen all the possible options of that menu and simply scroll through them up or down.
Despite the comments on the menu, some operations such as entering contacts in the phonebook can be complicated.
SOS button
The terminal does not have an SOS button for warning of emergency situations.
calls and SMS
Calls have a maximum acceptable volume, but in order to select this maximum it is necessary to enter the menu during the course of a call and upload it.
With this we arrive at the controversial situation that occurs in some of the terminals that do not incorporate a side volume button and that is that the volume ends up being configured differently according to the functionality that is being used. In this case, if you use the radio, you increase and decrease the volume with the * and # keys, and when in call mode you must access the volume setting menu and increase or decrease it with the cursor. This complicates the phone less understandable since there is no same way to perform the same operation.
Sending SMS with this phone model is simple.
Camera
The camera allows use for photographs and video, but both without a high resolution. For the use of the video it is necessary to have an SD card for storage.
Manual
The product includes a very short manual with small print inside the box.
FM radio and audio playback
The phone incorporates a Jack-type audio output for headphones.
The radio sounds and tunes well. There is the possibility of listening to the radio without connecting the headphones through the speaker. In radio and audio playback the volume is controlled with the * and # keys.
In addition, there is an easily localizable option to turn it off, which is complicated in other terminal models for the elderly.
Charging station
The phone does not have a charging base, but instead has a micro USB charger
Battery
The battery has a very high autonomy reaching 160 hours at rest and 5.5 hours in continuous use on call.
Additional storage
It has a micro SD card slot of up to 32 GB.
Connectivity
The phone has Dual SIM for the use of two different SIM cards.
It has Bluetooth 2.1 and USB port.
Flashlight, calendar, alarm
The phone has an LED flashlight that can be activated using a dedicated button.
Both the flashlight functionality and the alarm and calendar functionality are grouped in the "organizer" menu and generally do not present much complexity.
Games
The phone has the possibility of installing games, but all of them are paid for about € 1.45 via SMS.
Accessibility
One of the aspects that could be improved is the font size and its contrast in some menus.
It does not have a screen reader.
No compatibility with HAC headphones.
Conclusion
The Wiko Riff3 phone is an interesting option for those with a low budget looking for a terminal with a large battery life and numeric keypad. The phone may be suitable for those with less cognitive and sensory functions that are less impaired, but some consolidated options in older terminals such as the SOS button or the charging station are missing.
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