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  • Menú de configuración
  • Menú funciones avanzadas
  • Menu de envio mensaje SOS
  • Activación de la funcionalidad
  • Notificación
  • Notificación pantalla completa
  • Recepción SMS
  • Posicionamiento en mapa

What is it about:

The latest models of Samsung phones include built-in functionality in their Android operating system that allows instant notification of emergency situations to trusted contacts.

We value this function very positively for its use in different situations, especially for those who are elderly or vulnerable, such as women victims of gender violence.

This system is present from the S6 model with Android versions from 6.0, and has continued its success being included in all new models such as S7, S8, S9 and other families such as the series J.

Forms of acquisition:

The system is available for free in any current Samsung terminal from model S6 with Android versions from 6.0, and has continued its success being included in all new models such as S7, S8, S9 and other families such as the series J.

To activate this functionality, simply access the menu: Settings - Advanced functions - Send SOS messages.

Technical verification:

We have tested the emergency notification button via Android SMS. This functionality is a recommended option for all people who have a current version of Samsung terminal.

This functionality allows us to send an SMS to one or several trusted contacts previously selected in case of being in an emergency situation.

To activate this functionality, simply access the menu: Settings - Advanced functions - Send SOS messages.

                                     

 

In this screen you can easily configure the different options related to the emergency message.

 

                                    

 

 
 
The first field to enter is the destination number to which you want to send an SMS in case of emergency.
In turn you can activate the option to send photos taken with the front and rear cameras at the time of pressing the button and an audio recording of the microphone for 5 seconds.

The message received by the contact person includes a link to the position referenced in google maps. It also includes the time of activation of the emergency.

The alert message is activated by pressing the terminal's power button 3 times relatively quickly.

 

 

Once pressed, a message appears in the notification menu of the phone indicating that the message is being sent. This process may take a few seconds if you have included the option to attach photographs and audio from the moment of pressing.

The message is sent to the contact phone in SMS format and the attached information such as photos and audio is sent in MMS format.

NOTE: It is important to bear in mind that MMS messages related to images and audios usually have an additional cost that in some cases can be high.

After the tests performed we can highlight that it is a highly reliable functionality that has worked in all the occasions in which we have pressed the emergency button as long as mobile coverage is available.

The position is referenced by a link to google maps in the SMS itself received by the contact person. Taking into account the GPS accuracy of current models of Samsung this data is of great quality when geo locate the emergency point.

 

 

The option of being able to attach a front and back photo of the moment of the emergency can provide great information when identifying the context of the emergency to be able to act and we consider that it is especially interesting in profiles of people in a situation of vulnerability or threat.

The 5-second audio recorded at the moment of pressing the button can contribute together with the photographs to identify the context of the emergency.

 

Highlights

  • Being integrated into the operating system and not depending on any application outside the terminal, the system has great reliability and speed whenever mobile coverage is available
  • It is a very valuable tool in emergency situations and useful for anyone in natural disasters, gender violence, elderly people, minors.
  • The ability to activate or deactivate easily when the user requires it, as well as to configure whether or not to include images or audio in the shipment.

Improvement points

  • Provide the possibility of sending images and audio through 3G or 4G data messages avoiding the use of higher cost MMS.
  • Include the possibility of activating the emergency for people with mobility difficulties through external push buttons.

 

  • Design and manufacturing: 4 sobre 5(4/5)
    4
    Refers to the physical aspects and details of the manufacturing of the technological product.
  • User Experience: 5 sobre 5(5/5)
    5
    This criterion is linked to the user's assessment of the product or application.
  • Technical features: 5 sobre 5(5/5)
    5
    Description of the quality of the technical specifications of the technological solution.
  • Accessibility: 4 sobre 5(4/5)
    4
    It is the degree to which people can use or access a product, technological solution or service, regardless of their technical, cognitive or physical capabilities.

Social valuation:

Our volunteer Carlos Anaya has tested the functionality of emergencies of Samsung and in the following lines we summarize his impressions.

Rate the simple instructions included in the functionality before activation.

The activation of this functionality is simple and allows the reception of a very complete information indicating both the time in which it occurs and the position of the terminal, as well as the possibility of attaching audio and images of the moment of the emergency.

The functionality has worked reliably during all its tests, receiving the contact number all the selected information.

It considers that there are some interesting aspects that could be included, such as the fact that the person to whom he is included as a contact can receive a notification message that he has been registered as a receiver.

Also consider useful to include a cancellation of sending or confirmation that everything is fine after a situation of possible emergency.

Although in the notifications menu you notice that an emergency message is being sent, consider that this could be indicated on the screen in a more visible way. This detail seems to have been taken into account in the latest versions of Android.

In short, it is a simple and reliable functionality that can incorporate some recommendations to improve its impact in the coming years.

  • Impact and utility: 4 sobre 5(4/5)
    4
    Describe to what extent the functionalities of the product are useful and impact on the improvement of the user's life.
  • Usability and accessibility: 4 sobre 5(4/5)
    4
    Possibility of the device to be used, understood and used in equal conditions for any person.
  • Design and ergonomics: 4 sobre 5(4/5)
    4
    Assessment of how the design of the technological solution adapts to the person to achieve greater comfort and effectiveness when using it.
  • Ease of acquisition: 5 sobre 5(5/5)
    5
    It refers to the possibilities of accessing and acquiring a technological solution by the user.

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