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Thomson Serea75 Senior Telephone

Front phone view
Overall rating:
  • 4/5
Technology:
Smartphone and Tablet
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We analyze the application Thomson Serea75 Senior Telephone

Video review

  • Product packaging
  • Box contents
  • Charging base
  • Terminal front view
  • Terminal rear view
  • keyboard detail
  • Open screen view
  • view of SIM and SD sockets
  • SOS message external display

What does it consist of:

The Thomson Serea 75 telephone is a flip-screen terminal with features geared toward older people. The phone has a keyboard with large and contrasting keys, frequent number keys, camera, flashlight, FM radio or SOS button. This is important if it is clear that the Thomson brand is not the same one that manufactured electronic products decades ago, but that its brand rights have been acquired by other new manufacturers.

Weight and measurements 

Weight: 106 gr

Dimensions: 5,3 1,8 cm x x 10,3

Forms of Acquisition:

The phone can be purchased in many specialized and general stores and can also be purchased through various online stores. The following link shows a comparator with links to different online stores and their sale price:

https://www.idealo.es/precios/5462545/thomson-serea-75.html

The final sale price ranges from € 70 to € 85 depending on the distributor.

Warranty and support

Through the following link you can contact the support service:

http://www.thomsonphones.eu/es/contact

The warranty for the product is 2 years.

Technical verification:

October 2019

The following lines detail the results of the tests we have carried out with the Thomson Serea 75 terminal.

Buttons and physical appearance

The phone has a folding screen and also has an additional exterior screen to display notifications. Unlike other terminals, the camera is located on the folding screen itself.

The keys are large, with contrast and generally well-identified functions such as frequent numbers or camera.

The central cursor key can cause confusion, as it does not have identification by arrows, it seems that it is simply a central button, it should be identified in some visual or tactile way.

Menu and texts

The menus have large icons and the texts are relatively large and with contrast, although their size is not configurable.

Once one of the main menu icons has been selected, the options are presented in the form of a list, which is quite intuitive if the main movements are already handled with the OK and Previous keyboard.

There is a functionality that allows you to associate a photo to each contact, in such a way that the photo is displayed on the interior or exterior screen each time that person calls you. In addition, it is possible to see that photo in the contact list every time you want to make a call.

It is easy to activate and deactivate the silent mode with the lower right key.

SOS button

The SOS button is located on the back. It has little relief, but at the same time it is discreet.

In order to activate it, it is necessary to enter a specific section within the configuration menu. In this configuration we can activate the sound, and configure up to 5 numbers to receive calls and SMS alerts.

During the tests carried out, we were able to observe that, once the press was made, the phone begins to play an alert sound and shows an SOS signal on the external screen.

Calls and SMS

The terminal has 3 keys for direct calls to frequent numbers and the option to use photo contacts. These functionalities must be previously configured by someone who has certain skills in handling technology. Once configured, they are very useful to make the call progress and even show the photo and name of the receiving contact on the screen if it is pre-configured.

Writing and sending SMS is not particularly complex.

The phone has an “audio boost” functionality to increase the volume to the maximum. The volume is quite high and can be set with its side button.

With the call in progress, it is possible to activate the hands-free function using the upper right button, although on the screen this functionality should be labeled in Spanish instead of with the English identifier “H-free”

Camera

The camera, unlike in other terminals with a folding screen, is located in the front, but when it is opened it becomes a rear camera.

The resolution is acceptable with zoom that can be used as a magnifying glass.

Manual

The phone has a minimum manual that does not meet the most important concepts to be able to use the terminal, although this is a typical failure in most phones for the elderly that we have tested.

FM radio and audio playback

The terminal includes Jack-type headphones with microphone.

The radio is listening and tuning well. For its use it is necessary to connect the headphones that function as an antenna. Once activated, you can select the option of listening through the loudspeaker.

The terminal allows listening to mp3 music stored internally through the menu option “playback”.

Charging base

The phone has a charging base that fits well if placed in the correct position, although it would be advisable not to allow the phone to be docked in the reverse position by mistake. In any case, you have confirmation of loading through the external screen.

Battery

The battery capacity is 1000 mAh, which is equivalent to 6 hours of talk time and 480 hours of standby time.

In the configuration menu you can enable the sending of an SMS to a trusted contact when the battery is low.

Additional storage

The phone has a slot for an SD card for additional storage useful in case you want to store photos or videos.

Connectivity

The phone has Bluetooth connectivity but does not have 3G mobile data connectivity.

It has a micro USB connection.

Flashlight, alarm, calendar, alarm and magnifying glass

There is a side button between the volume buttons that allows you to turn an LED flashlight on and off.

You can make use of the magnifying glass functionality with the camera itself.

Affordability

The phone has HAC hearing aid compatibility (M3 / T3)

It does not have a screen reader

Conclusion

The Thomson Serea 75 is a phone framed within those non-touch terminals that incorporate a series of functionalities designed for the elderly.

These features include the hot keys, the SOS button, the charging base, or the FM radio.

It generally manages to implement a certain simplicity in its use thanks to the menus in the form of a list or its large, high-contrast keys.

Highlights:

  • The call keys to frequent contacts and photo contacts
  • Additional external screen to view notifications and other information.
  • Buttons and icons in general well identified.

Improvement points:

  • The center button cursor could be better identified visually or by touch.
  • Some translations and identifiers of the menu should be reviewed
  • Charging base could be improved to fit neatly in one position
  • Design and manufacturing: 3 5 on.
    3
    This section refers to the physical aspects and details of the manufacturing of the technological product
  • User experience: 4 5 on.
    4
    This criterion is linked to the user's assessment when relating to the technical product or application.
  • Technical benefits: 4 5 on.
    4
    Description of the quality of the technical specifications of the technological solution
  • Accessibility: 3 5 on.
    3
    It is the degree to which people can use or access a product, technological solution or service, regardless of their technical, cognitive or physical abilities

Social valuation:

This terminal has been tested in a workshop in which a group of older people were able to interact with it and contribute their opinions, which are reflected below. 

  • The central cursor is not fully identified and is misleading. Until interacting with the phone for a while, it is not understood that it is used to scroll through the menu, so it would be convenient to identify it with arrows. 
  • The best thing is that if we get stuck it is to close the folding screen so that it returns to the starting point once we open it again. 
  • It has some icons on the screen that are difficult to identify. 
  • The information on the radio screen does not look good because of the contrast and the icons within the screen are small. 
  • The process of writing and sending SMS is somewhat complicated. 
  • The call can be picked up simply by opening the lid. 
  • Some translations are wrong "Onido" instead of "Sound" 
  • You can adapt the language used in terms like "backlight mode", "external display" 
  • To configure the Frequent Contacts buttons, you must first record the people and then adjust it. This must be done by a person with more skills in handling technology.
  • Impact and utility: 4 5 on.
    4
    Describes to what extent the functionalities of the product are useful and impact on improving the life of the user
  • Usability and accessibility: 3 5 on.
    3
    Possibility of the device to be used, understood and taken advantage of under equal conditions for anyone
  • Design and ergonomics: 3 5 on.
    3
    Assessment of how the design of the technological solution adapts to the person to achieve greater comfort and efficiency when using it
  • Ease of Acquisition: 4 5 on.
    4
    It refers to the possibilities of accessing and acquiring a technological solution by the user.

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