product analyzed

SMS alert Samsung

SMS alert Samsung

Sms icon
Overall rating:

Categories assigned to this product within the main category Technology.


Categories assigned to this product within the main category Needs.

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Below is the video of the review.

What does it consist of:

June 2018

The latest Samsung phone models include a functionality built into their Android operating system that allows instant notification of emergency situations to trusted contacts.

We value this function very positively for its use in different situations, especially for those elderly or in vulnerable situations such as women who are victims of gender violence.

This system has been present since the S6 model with Android versions from 6.0, and has continued its success being included in all new models such as S7, S8, S9 and other families such as the J series.

Forms of acquisition:

The system is available for free in any current Samsung terminal from the S6 model with Android versions from 6.0, and has continued its success being included in all new models such as S7, S8, S9 and other families such as the series J.

To activate this functionality, simply access the menu: Settings - Advanced functions - Send SOS messages.


Technical assessment:

We have tested the Android SMS emergency alert button. This functionality is a recommended option for everyone who has a current version of a Samsung terminal.

This functionality allows us to send an SMS to one or more previously selected trusted contacts in case of an emergency situation.

To activate this functionality, simply access the menu: Settings - Advanced functions - Send SOS messages.




In this screen you can easily configure the different options related to the emergency message.




The first field to enter is the destination number to which you want to send an SMS in case of emergency.

In turn, you can activate the option of sending photos taken with the front and rear cameras at the moment of pressing the button and an audio recording of the microphone lasting 5 seconds.

The message received by the contact person includes a link to the position referenced in google maps. Likewise, the emergency activation time is included.

The alert message is activated by pressing the terminal's power button 3 times relatively quickly.



Once pressed, a pop-up message appears in the phone's notification menu indicating that the message is being sent. This process may take a few seconds if the option to attach photos and audio from the moment of the click has been included.

The message is sent to the contact phone in SMS format and the attached information such as photos and audio is sent in MMS format.

NOTE: It is important to bear in mind that MMS messages related to images and audios usually have an additional cost that in some cases can be high.

After the tests carried out, we can highlight that it is a highly reliable functionality that has worked on all the occasions in which we have pressed the emergency button as long as mobile coverage is available.

The position is referenced through a link to google maps in the SMS itself received by the contact person. Taking into account the GPS precision of current Samsung models, this data is of high quality when it comes to geo-locating the emergency point.



The option of being able to attach a front and back photo of the moment of the emergency can provide great information when it comes to identifying the context of the emergency in order to act and we consider it to be of particular interest in profiles of people in situations of vulnerability or threat.

The 5-second audio recorded at the moment of pressing the button can help, together with the photographs, to identify the context of the emergency.



  • Being integrated into the operating system and not depending on any application outside the terminal, the system is highly reliable and fast as long as mobile coverage is available
  • It is a very valuable tool in emergency situations and useful for anyone in natural disasters, gender violence, the elderly, minors.
  • The possibility of activating or deactivating in a simple way when the user requires it, as well as configuring whether or not to include images or audio in the shipment.

Improvement points

  • Provide the possibility of sending images and audio through 3G or 4G data messages avoiding the use of higher cost MMS.
  • Include the possibility of activating the emergency for people with mobility difficulties using external buttons.




Technical evaluation scores.

Design and manufacturing:
This section refers to the physical aspects and details of the manufacturing of the technological product.
Technical benefits:
Description of the quality of the technical specifications of the technological solution.
User experience:
This criterion is linked to the user's assessment when relating to the technical product or application.
It is the degree to which people can use or access a product, technological solution or service, regardless of their technical, cognitive or physical abilities.

Social valuation:

Our volunteer Carlos Anaya has tested Samsung's emergency functionality and in the following lines we summarize his impressions.

Please appreciate the simple instructions included in the functionality before activation.

The activation of this functionality is simple and allows the reception of a very complete information indicating both the time in which it occurs and the position of the terminal, as well as the possibility of attaching audio and images of the moment of the emergency.

The functionality has worked reliably during all its tests, with the contact number receiving all the selected information.

Consider that there are some interesting aspects that could be included, such as the fact that the person who is included as a contact may receive a notification message that they have been registered as a recipient.

You also find it useful to be able to include a shipment cancellation or confirmation that everything is fine after a possible emergency situation.

Although the notification menu warns that an emergency message is being sent, consider that this could be indicated on the screen in a more visible way. This detail seems to have been taken into account in the latest versions of Android.

In short, it is a simple and reliable functionality that can incorporate some recommendations to improve its impact in the coming years.



Social valuation scores.

Impact and utility:
It describes to what extent the functionalities of the product are useful and impact on improving the life of the user.
Design and Ergonomics:
Assessment of how the design of the technological solution adapts to the person to achieve greater comfort and efficiency when using it.
Usability and accessibility:
Possibility of the device to be used, understood and taken advantage of under equal conditions for anyone.
Ease of acquisition:
It refers to the possibilities of accessing and acquiring a technological solution by the user.

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