Spanish English French German Italian portuguese
We analyze ...

Telefunken TM360Cosi Senior Telephone

terminal image
Overall rating:
  • 3/5
Smartphone and Tablet
Related reviews:
  • product packaging
  • box contents
  • Front view
  • rear view with SOS button
  • view with tilted screen
  • keyboard detail
  • side view with flashlight switch
  • view of SIM and SD sockets
  • Initial screen view
  • charging station
  • Whatsapp screen

We analyze the application Telefunken TM360Cosi Senior Telephone

Video review

What does it consist of:

The TM360 telephone is a terminal with some features designed for the elderly that is marketed under the Telefunken brand. It is important to note that the marketer uses the brand, but its production no longer has anything to do with the original company. It is a terminal with a folding screen, charging base, SOS button and another series of interesting features that we detail in this review.

Weight and measurements

Weight: 105 g

Dimensions: 46,5 x 95 x 18 mm

Forms of Acquisition:

The phone can be purchased in many specialized and general stores and can also be purchased through various online stores. The following link shows a comparator with links to different online stores and their sale price:

The final sale price ranges from € 90 to € 100 depending on the distributor.

Warranty and support

Through the following link you can contact the distributor:

The warranty for the product is 2 years

Technical verification:

September 2019

The following lines detail some technical aspects of the Telefunken TM3690 cosi terminal. This terminal includes some functionalities that are closer to a Smartphone such as the possibility of connecting to the internet or access to certain social networks. At the same time, it incorporates some important features in a mobile for the elderly, such as the SOS button, the charging base or the large and contrasting keys.

Buttons and physical appearance

The terminal has large keys with contrast and a folding screen.

Regarding the robustness in its manufacture, we must point out that some parts such as the folding screen seem weaker than in some other models that we have tested.

As a noteworthy point, the phone has a side volume control button, memory keys for M1 and M2 frequent numbers, exclusive camera and social media keys and an on / off switch for the flashlight.

In addition, on the outside it has light signaling for WhatsApp, missed calls and battery charge.

Thanks to its folding mode, the phone has a large screen compared to other models for adults.

Menu and texts

Although the phone is simple in its physical part thanks to its large keyboard and screen, the interaction in some of its menus is complex.

The maximum font size is acceptably large and can be configured.

SOS button

The terminal has a discreet, easy-to-press SOS button.

Pressing this button, if configured correctly, will send a distress message and a trusted contact will be called.

In addition, if activated in the settings, a loud alarm tone is played to alert you around.

The button has responded reliably during our tests.

Calls and SMS

Frequently used numbers work well by continuously pressing the M1 and M2 keys, allowing you to call without having to enter the menus that can be somewhat more complex.

The call volume is adequate and the speakerphone for hands-free operation can be easily activated.

The level of coverage for both calls and 3G could present a problem in remote areas.

Sending an SMS like other functionalities on this phone is not something simple and requires some learning time. This shows us something that we have been observing in various terminals, despite the complexity of touch screens for the elderly, many times the menus of telephones with this type of screen are more intuitive than those of telephones adapted to a physical keyboard .


The camera is good for recording video and taking photos. It is one of the easiest features to use and has a dedicated button on the keyboard, but it could have a somewhat higher resolution for the price of the terminal.


The product incorporates a manual, but the print is very small.

FM radio and audio playback

Within the multimedia menu we can find the FM radio

The FM radio tunes well although it is necessary for its operation to connect a headset with a microphone and a Jack connection that is included in its box.

It is possible to listen to the radio through the loudspeaker but always with headphones connected that act as an antenna.

It is also allowed to record audio from the radio.

In addition, within the multimedia menu there is another functionality that allows the storage and listening of audio files.

Charging base

The charging base fits very well in the terminal, being important to make sure that the phone is charged through the external LED indicator.


The battery has a capacity of 1000 mAh but they do not give as much of themselves as in other phones since it has a high consumption perhaps due to its color screen and the use of Wi-Fi and 3G.

Additional storage

The product incorporates a useful 1GB SD card for storing photos, videos or music. The maximum allowed is 32 GB.


The phone has 3G and Wifi connectivity that allow the use of social networks and the internet. Bluetooth connectivity is also incorporated.

Internet and social networks

The phone incorporates access to the internet through 3G or Wifi so it allows browsing and the use of some social networks such as WhatsApp or Facebook.

It has an old version of WhatsApp that must be updated, for which it is necessary to activate the mobile data connection or add a Wi-Fi connection.

At this point it is important to note that for the cursor to appear on the screen it is necessary to press number 5 on the keyboard where the cursor arrow icon appears.

It can be a bit complex in general to move with the virtual mouse cursor but it is better than doing it without its activation since this option does not navigate well the buttons on the screen.

Photographs can be received and viewed through social networks.

Flashlight, calendar, alarm and others ...

The terminal includes an LED flashlight that has a dedicated side switch for turning it on.

In addition, the phone incorporates another series of interesting features such as a unit converter, world clock, stopwatch, notepad and task manager


The fact of including large keys with contrast has been taken into account. The text within the menus is relatively large with configurable size.

It does not have a screen reader.

It is compatible with HAC hearing aids.


The Telefunken TM360 Cosi telephone incorporates more advanced functions than other terminals intended for the elderly, including access to the internet and social networks. The terminal presents another series of very interesting functions for the elderly, such as the SOS button, charging station or numeric keypad. In general, the terminal contributes a lot, although it also has a higher price than other terminals. The main drawback lies in the complexity of interacting through its menus.


  • Large keys, with some dedicated for frequent numbers or to activate the camera or social networks
  • The SOS button and dedicated battery charging station
  • The possibility of using the internet and social networks that goes further than other terminals dedicated to the elderly 

Improvement points

  • Interaction with menus is quite complex
  • The battery runs out faster than in other simpler terminals due to the consumption of the screen or the use of the internet
  • Design and manufacturing: 3 5 on.
    This section refers to the physical aspects and details of the manufacturing of the technological product
  • User experience: 3 5 on.
    This criterion is linked to the user's assessment when relating to the technical product or application.
  • Technical benefits: 3 5 on.
    Description of the quality of the technical specifications of the technological solution
  • Accessibility: 4 5 on.
    It is the degree to which people can use or access a product, technological solution or service, regardless of their technical, cognitive or physical abilities

Social valuation:

This terminal has been tested in a workshop in which a group of older people were able to interact with it and contribute their opinions, which are reflected below. 

  • The phone is difficult to send messages, although not so much to make calls. The process of sending messages is very difficult, there are no direct options to send them. Hanging up and off hook is relatively easy, but anything else seems complex because it does not show all the information on the screen as it is done with other mobiles. 
  • The photos with the camera and its dedicated button are one of the functions that they value the most. 
  • The keys are very large with all functions clearly identified. 
  • The fixed charging base allows charging to be an easier process by creating a habit and method for charging. 
  • The phone has an activatable and deactivatable cursor for on-screen navigation. It is difficult initially to get a handle on this feature.
  • Impact and utility: 3 5 on.
    Describes to what extent the functionalities of the product are useful and impact on improving the life of the user
  • Usability and accessibility: 2 5 on.
    Possibility of the device to be used, understood and taken advantage of under equal conditions for anyone
  • Design and ergonomics: 4 5 on.
    Assessment of how the design of the technological solution adapts to the person to achieve greater comfort and efficiency when using it
  • Ease of Acquisition: 3 5 on.
    It refers to the possibilities of accessing and acquiring a technological solution by the user.

Comments on Orientatech