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product analyzed

Jasper 2 4G SPC

Overall rating:

 4.5/5

Technology:

Smartphone and Tablet

Needs:

Comprehension difficulty, Aging, Low or no vision

Related reviews:

Image gallery:

Back of the phone, revealing the SOS button

Bottom of the device, where we find the button area. We can see the number buttons and quick access or speed dial buttons

We see a set of the three previous photos and a zoom to the WhatsApp shortcut button, which is green with a star.

Front aspect of the phone open. We can see the square screen at the top and the extra large buttons at the bottom with which we can operate the device.

What does it consist of:

The Jasper 2 4G phone was designed to meet the needs of some seniors, with practical features that make it simple and comfortable to use. Its extra-large keys make dialing easy, making it an ideal choice for those with poor vision or limited dexterity. In addition, it has a high conversation volume to improve audibility, ensuring that each call is clear and understandable. In addition, it has shortcut buttons that greatly simplify the user experience.

It includes a charging base that allows it to be used as a landline phone, ensuring that it is always ready to use and that the battery is charged. A notable feature is its ability to connect with hearing aids, which benefits people with hearing problems.

The Jasper 2 4G offers a complete and comfortable experience for those looking for a phone focused on calls and emergencies and internet connectivity, allowing the use of instant messaging applications such as WhatsApp.

Technical Specifications:

Main screen: 2.8 inches and resolution 320x240 pixels
External screen 1.44 inches and resolution 128x128 pixels
Network Connection 2,3,4 G WIFI 802.11b/g/n
GPS
FM RADIO
Audio output 3.5 mm Jack
Internal memory 8GB
Micro SD up to 32 GB
1600mAh lithium battery
Charging base
5MPx rear camera
Flash
Keyboard with large buttons
SOS button with 5 SOS numbers. SOS messages
Hearing Aid Compatibility –HAC (M3/T3)
Agenda 1000 contacts
Call features->audio calls WhatsApp
Features - Camera. Browser. Calculator. Calendar. Alarm. Flashlight. Many languages. Music and video player.
Pre-installed apps - WhatsApp, Facebook, Google, Google Maps, YouTube, KaiOS Store, etc.
Dimensions: 57x20x108 mm
Weight - 127.5 gr.
Phone. Charging base. Feeder. Battery. User manual.

Support and warranty: 

Information on the warranty conditions of SPC products is detailed in the specific manuals that accompany each device. These manuals are available in physical format along with the product, as well as in PDF format on the manufacturer's official website, through the following link: SPC FORTUNE 2 

In addition, SPC offers three ways to contact its customer service in Spain. The first option is by phone call to the contact number provided on your website, 944580178. Another alternative is to contact via email  support@spc.es. Finally, it is also possible to make a contact request using the following link: Submit a request – SPC Support Center . In addition, SPC is present on social networks such as Instagram, Facebook and Twitter.  

In the event of manufacturing faults, material or design defects, SPC undertakes to collect the device and inspect it completely free of charge for the customer. If the necessary repair is not covered by the warranty or if its validity period has expired, the customer may accept or reject the quote provided. In case of acceptance, the customer will be responsible for the cost of the repair and return of the device. If the quote is not accepted, only the costs of returning the device will be paid. In no case will there be a charge for managing the review of the device and preparing the budget.  

In addition, the warranty offered is 24 months for devices purchased before 01/01/2022. But, devices purchased later have a 36-month warranty. Repaired parts or replacement product provided will be warranted for the remainder of the initial warranty period or for 1 year from the date of replacement or repair.  

For detailed information on warranty coverage, it is recommended to consult the Warranty section on the official SPC website, Guarantee – SPC . 

Forms of acquisition:

The Jasper 2 4G device is available for purchase on the official MediaMarkt website for a price of €95.99. You can purchase it through the following link: https://www.mediamarkt.es/es/product/_movil-spc-jasper-2327n-boton-sos-28-4g-1600-mah-radio-fm-bluetooth-numeros-y-letras-grandes-negro-1535830.html?utm_source=google&utm_medium=cpc&utm_campaign=rt_shopping_generic_nsp_na_MM-ES-S-G-CAT-PLA-PMAX.PH-RESTO.CATEGORIAS-ALL-ALL&gad_source=1&gclid=EAIaIQobChMIrcvPvvKqhQMVFT4GAB196g9TEAQYAiABEgKfHfD_BwE&gclsrc=aw.ds In addition, it is also available at PcComponentes for €93.90 at the following link: https://www.pccomponentes.com/spc-jasper-2-4g-telefono-para-mayores-negro?campaigntype=eshopping&campaignchannel=shopping&gad_source=1&gclid=EAIaIQobChMIrcvPvvKqhQMVFT4GAB196g9TEAQYAyABEgLHuvD_BwE

Technical assessment:

Author: Ana Hidalgo Montero

Date: April 2024

Buttons and physical appearance: 

The Jasper 2 4 G phone features a compact, compact and comfortable design.  

As we can see, once the phone is opened, at the bottom there are the buttons

On the bottom front, you'll find large buttons for starting and ending calls. The multifunction button, located in the central quadrant on the right, allows you to turn the phone on and off, as well as hang up on calls and go back through the different menus or exit applications. In addition, it has navigation buttons to move forward and backward.

On the lower front, we find large keys, designed for easy dialing and navigation. We also find the shortcut buttons, the one for the speed dial contact being the one on the far left, the one in the center giving direct access to WhatsApp, and the one on the right giving access to the camera. 

On the left side, there are volume adjustment buttons for convenient sound control, having 15 different tones. Below these, there is the flashlight button, to illuminate in low light situations.   

At the bottom of the device, there is an input Micro USB to charge it, as well as an adapter for the fixed charging base.   

However, the emergency button, located on the back next to the rear camera, is presented as a suggestion for improvement. Although it was designed in a subtle way to avoid stigmatization of the user, its smaller size could be difficult for older people or people with vision problems in emergencies. It is recommended to put it as a button of the same size as the normal ones, since the user already I would be used to its size.

Start Menu: 

The start menu of the Jasper 2 4 G phone is very simple and easy to use, with large icons that facilitate navigation, in addition, it presents options where you can change the organization of the phone, these being possibilities to see the menu in a unique way per app, one app per screen, in grid form, or in icon list form. The user interface is designed in a simplified way, with the different applications arranged on separate screens, allowing the user to move between them using navigation buttons.  

On the other hand, on the main screen, the time and date are displayed in medium size in the center of the screen. However, the wallpaper can make the text difficult to see, although the option to change it is offered to improve readability.  

By default, WhatsApp and Facebook are included, although it has its own play store, KaiOS Store. where the user can download all the applications they want. Additionally, for those who wish, the internet can be easily disabled in settings.

The first time you turn on the phone you have to configure it, to do this, you will have to select the language, accept the terms and conditions of the location and select if you are a user over 16 years old, if you want to send analytics data to help and if you want to use your data to improve the advertising experience.

In addition, it has a mini-tutorial to understand the basic handling of the device, such as the use of the buttons. It is presented as an aspect of improvement, being able to increase the font of the pop-up text.

Calls and messages:

The functionalities associated with calls and messages are adapted to the user. Thus, it offers a large keypad for dialing phone numbers and a simplified call history.

It also allows you to add a photo to each contact, making it easier to recognize them.

Camera and image gallery:

It has a 5 Megapixel rear camera.

The camera can be accessed from the physical button located on the front right side of the device, a tool that improves the usability of the device. Furthermore, once inside the camera, the central button will be used to capture images or videos, choosing between video or image on the central button also in the multiposition area, right and left.

The image gallery has a simple and minimalist interface.

WhatsApp:

The phone allows the sending and receiving of images, audio or videos, and supports audio calls through the application.

By default, buttons and text size are large. However, accessibility tools are not offered in this application as in similar terminals, such as the simplification of the message sending process or the adapted reception of messages, since they are not present in the application itself.

SOS button:

This device incorporates the SOS button on the back of the device. The configuration of its functions can be done in a simple and intuitive way. When pressed, it starts a sequence of calls to the previously configured numbers. This sequence is repeated three times if there has been no answer, allowing up to 15 emergency calls.

In order to configure emergency phone numbers, you must access the contacts settings.

Configuration and adjustments. 

The user can access basic settings such as time and date through the Settings section. Additionally, from the contact settings, you can assign up to eleven of them as speed dials, and up to five contacts as emergency contacts. Another option to assign a contact to speed dial is through the contact itself, marking it as “Speed dial”.

Usability and accessibility. 

The phone interface is simple and intuitive. However, the micro USB connector has certain limitations as it can break easily and its availability in case of breakage or theft is lower compared to the more widely adopted USB Type C. Therefore, this is presented as a point of improvement to consider.

Accessibility for people with reduced or no visibility:

The Jasper 2 4G offers an interface that allows you to increase the size of the letters and adjust the menus to be displayed with large icons. However, it does not include other non-visual alternatives, such as speech synthesis for dialing phone numbers.

This suggests that the phone is suitable for people with low vision, but may not be suitable for those with no vision.

 Accessibility for people with hearing difficulties: 

The phone has features designed for users with hearing difficulties. Among them, it has a very loud ringer (up to 95 dB) or compatibility with hearing aids, which implies that the device has the ability to operate without causing interference with hearing aids.

So it can be concluded that the phone is very suitable for people with hearing problems.

Accessibility for people with cognitive difficulties: 

The language used is basic and the phone interface is simplified. Pictograms and icons are also included in the different menus, making it suitable for people with mild cognitive difficulties. 

Accessibility for people with reduced mobility: 

The phone is easy to use for people with handling difficulties due to the extra-large buttons and charging base.

Conclusions:  

It is a very complete device with correctly implemented functionalities. This terminal offers good usability and accessibility tools and presents a design that meets the user's needs. 

Highlights:

This section will encompass all the positive aspects specified above. 

The phone's extra-large keys improve the user experience, especially for those with poor vision or limited dexterity.
The inclusion of a practical and convenient charging base simplifies the process of charging the device.
Internet connectivity expands the phone's capabilities, allowing access to various applications and online services.
Shortcut buttons make it easy to access important features such as WhatsApp, speed dial and the camera.
The ease of turning on the flashlight provides a useful and accessible feature in low visibility situations.
The possibility of making it compatible with hearing aids without emitting interference.
The possibility of having up to 12 quick access contacts.

Improvement points:

This section will encompass all the improvement aspects specified above.  

It is suggested to improve the design of the emergency button, located discreetly on the back next to the camera. Although its discretion is positive to avoid stigmatization of the user, its smaller size could make it difficult to use for the elderly or people with vision problems in emergency situations. 
In the getting started tutorial, the ability to increase the size of the popup text to improve readability and user experience is suggested as a possible improvement.

Design and manufacturing:

 4.5/5

This section refers to the physical aspects and details of the manufacturing of the technological product

Technical benefits:

 4/5

Description of the quality of the technical specifications of the technological solution

User experience:

 4/5

This criterion is linked to the user's assessment when relating to the technical product or application.

Accessibility:

 4.5/5

It is the degree to which people can use or access a product, technological solution or service, regardless of their technical, cognitive or physical abilities

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